As we celebrate Bitstamp's 13th birthday, we want to take a moment to thank you, our loyal customers. Your trust and support have made Bitstamp the longest-running crypto exchange in the world. This milestone is a testament to our strong commitment to security, stability, and innovation. Achieving 50+ licenses and registrations, being recognized by Forbes, and being the only exchange to receive seven consecutive AA ratings by CCData are accomplishments that reflect our dedication. With our devoted team and your unwavering support, we've been running this marathon successfully for 13 years.Here are the 13 promises we make to you as we continue this journey together.1. Your assets’ safety is our top priority. All funds are 100% backed and held 1:1 with fully licensed custodians. We securely store 95% of crypto assets offline in bank-grade vaults, while the remaining 5% stays online for smooth transactions. Plus, your assets are kept separate from corporate funds, ensuring they are never lent or staked without your consent.2. You trade with confidence knowing we adhere to the highest regulatory standards.Bitstamp holds over 50 licenses globally and rigorously complies with all regulatory and Anti-Money Laundering (AML) requirements. With over 29% of our team dedicated to compliance and regular independent audits, we ensure robust oversight.3. You benefit from our commitment to transparency. We ensure accurate financial reporting by rigorously monitoring and validating over 100 million transactions annually. Our financial team performs regular reconciliations with independent third-party custodians, and our annual global financial statements have been audited by a Big Four accounting firm since 2016.4. You can rely on our consistent performance.Serving customers since 2011, Bitstamp boasts industry-leading uptime and live customer support. Our proven reliability ensures a stable trading environment, giving you peace of mind as you trade.5. You receive help when you need it. We offer live customer support, ensuring you can always get assistance with your questions and concerns. Our dedicated support team is here to help you navigate your crypto journey smoothly and efficiently on emails and calls.6. You enjoy a user-friendly experience. Our intuitive interface makes crypto trading accessible to everyone, whether you're a beginner or a seasoned trader. With instant deposit options and the ability to cash out directly to your bank account, trading on Bitstamp is straightforward and hassle-free.7. You are part of a global community. With a presence in multiple countries, Bitstamp ensures that cryptocurrency trading is accessible to users around the world. Our global reach connects you to a diverse and international trading community.8. You have access to tools that fit your needs. We created a range of trading tools designed for both pro traders and those who prefer a quick and simple approach. Whether you need advanced charting features or an easy-to-use mobile app, we provide the resources to enhance your trading experience.9. You benefit from our carefully selected partnerships. We collaborate with financial institutions and fintech companies that share our values, enhancing our services and products. These partnerships help us integrate new technologies and services, providing you with comprehensive and improved options.10. You stay ahead with our constant evolution. As crypto OGs, we know that staying stagnant is not an option. We're committed to continuous innovation, constantly improving our technology and services to meet your needs. Our innovative spirit keeps us at the forefront of the crypto industry.11. You receive support from a team with a mission. Our global team is dedicated to blockchain philosophy. Every member, from legal and compliance to product and marketing, plays a crucial role in making Bitstamp the best crypto exchange it can be. Our leadership team, with decades of experience in banking and compliance, operates with the highest levels of integrity.12. You are empowered with knowledge.We take our mission of making crypto accessible seriously. Our Learn Center is packed with detailed articles to help both newbies and seasoned traders. From in-depth articles to downloadable guide that explain coins and tokens, you get the information you need to succeed.13. You benefit from our long-term vision. We're dedicated to making cryptocurrency accessible to everyone. This guides our strategy and operations, ensuring continuous growth and adaptation to the ever-evolving crypto landscape. We have a vision and a purpose, and we follow it diligently.#13YearsRunning: celebrating with youAs we mark this significant milestone, we celebrate the endurance, stability, and commitment that define Bitstamp. Our journey is powered by your support and trust. Here’s to running strong together for many more years to come!Thank you for being part of our marathon.
